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This page contains a list of question types that often come into the UA Training Department offices. Once you find the person who can answer your question, you can click on their email address and be taken to our contact form and that staff member will get back to you as quickly as possible.
Blackboard Online Learning System
If you have questions regarding Blackboard user problems, setting up a Blackboard account, enrolling or adding students
to your Blackboard course, please contact:
Laurel Keller, Washtenaw Community College, UA Distance Learning Coordinator
(734) 477-8908
Interactive Online Curriculum (IOC, Teaching Tools, Upload & Download areas)
If you have questions regarding access or registering for the Interactive Online Curriculum, please contact:
Eric Packard, United Association, Training Department
(410) 269-2000 x4032
College Credit Programs and College on Demand®
If you have questions regarding Washtenaw Community College and their associate degree programs,
please contact:
Mike Griffith, WCC-UA Student Services Coordinator
(888) 232-5476
For questions or problems concerning any college degree program or for UA programs registration, please contact:
Catherine Merkel, UA Registrar
(410) 269-2000 x4028
If you have questions regarding Ferris State University and their bachelor degree programs, please contact:
Thomas Crandell, Director, Corporate & Professional Development - Ferris State University
(231) 591-5813 Toll Free: 866-880-7674
If you have a question regarding Washtenaw Community College's College on Demand program, please contact:
Gloria Eccleston, College on Demand Coordinator
(734) 477-8903
UA Great Lakes Training Center - General Questions
you have any questions regarding the Ann Arbor facility or activities at UAGLTC, please contact:
Irene Brock, Washtenaw Community College, UA Programs Assistant
(734) 973-3441
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