UA University: Frequently Asked Questions


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The UA University Frequently Asked Questions has three categories. By clicking on the question links in each of the categories you can find out the answer to that question. If you would like to see all the questions and answers in a certain category, simply click the link next to that category title.

UA Interactive Online Curriculum

What is the UA Interactive Online Curriculum (IOC)?

What will be available in the Interactive Online Curriculum?
Power Point presentations, graphics, digital photos, videos, lesson plans, handouts, etc. In short, all electronic training materials produced by UA HVACR instructors for use in their Apprentice & Journeyworker training classes.

Who can use the UA Training Department's Interactive Online Curriculum?

Do I need special equipment to participate?

May I upload as well as download?

How do I get started?

What do I do if I forget my Interactive Online Curriculum password?

What do I do if I forget my Interactive Online Curriculum username?

Blackboard

What do I do if I forget my Blackboard username?

What do I do if I forget my Blackboard password?

I'm an Instructor and would like to create a Blackboard class to use with my apprentices. How do I get a Blackboard account?

UA STAR Program

If I'm a UA member and would like to take the UA STAR exam, what do I do?

If I'm a Business Manager or Training Director/Coordinator and I would like to schedule a UA STAR exam, what do I do?